Accessibility
We are committed to providing equitable access to all and actively work to identify and remove barriers to access and inclusion across all areas of the organisation's operations.
We believe in the Social Model of Disability, where disability is caused by both society and environmental barriers. We aim to reduce and remove these barriers four our visitors through our work in access and inclusion.
Read more about accessibility at Melbourne Gardens.
Read more about accessibility at Cranbourne Gardens.
Access Resources
Royal Botanic Gardens Victoria now has an access key for both Cranbourne and Melbourne Gardens. This tool allows visitors to make informed decisions about their visit to the Gardens. It provides detailed information about parking, the gradient of paths and access. It also highlights accessible toilets and services that the Gardens provides, such as electric scooters. The Melbourne Access Key is available to download in either high contrast or large print formats, and the Cranbourne Access Key can be found in both formats here:
Access Key - Melbourne Gardens
Access Key - Melbourne Gardens Large Print
Access Key - Cranbourne Gardens
Access Key - Cranbourne Gardens Large Print
Companion Card Holders and Concession Card Holders
Royal Botanic Gardens Victoria acknowledges companion cards and card holders are entitled to participate in any walks free of charge when they are accompanying a client.
We also accept concession cards (Australian student card, Seniors card) and health care cards.
Assistance Dogs
Assistance dogs are permitted throughout both sites in all areas of the Gardens and all amenities.
Wheelchair hire and electric scooter hire
We offer a free wheelchair hire service at both Melbourne and Cranbourne Gardens.
Click here to book a wheelchair at Melbourne Gardens
Click here to book a wheelchair at Cranbourne Gardens
