Visitor Information – Melbourne

Find out all the information you need to plan and enjoy your visit to Melbourne Gardens. We look forward to seeing you soon.

Plan your visit

Birdwood Avenue, Melbourne 3004

Open 7.30am to sunset every day of the year

Entry to the Melbourne Gardens is free.

Visitor Centre

Located at the Observatory Precinct on Birdwood Avenue, our Visitor Centre provides information on the gardens, tour bookings, umbrella hire, wheelchair hire, toilets, Jardin Tan and the gift shop.

Open: 9am – 5pm weekdays, 9.30am – 5pm weekends and public holidays (closed Christmas Day and New Years Day).

Services available in the Visitor Centre include:

  • personal assistance to enrich your visit
  • maps & brochures
  • lost and found

Contact the Visitor Centre:

T: +61 3 9252 2429

The gift shop

Visit the gift shop and view the beautiful range of botanic-inspired gifts and treasures to help you remember your visit.

T: +61 3 9252 2341

Proceeds from every purchase go directly towards supporting the work of Royal Botanic Gardens Victoria.

There are two shops in the Melbourne Gardens:

Observatory Shop

  • Open daily:
    10am-4pm (Oct - Mar)
    11am-3pm (Apr - Sept)

Lakeside Shop

  • Open daily:
    10am - 4pm


The Terrace

Fine food, wine and Melbourne's most spectacular views come together at The Terrace. With a sweeping outlook over the Ornamental Lake to Government House, indoor and outdoor dining is delightful. Open for lunch, Devonshire tea, high tea, coffee and cake.

  • Open:  October - April, Monday - Sunday:  9am - 5pm
                May - September, Monday - Sunday: 9.45am - 4pm
  • The Terrace

The Terrace has seating with backrests and a designated unisex all-abilities toilet. Wheelchairs are available from The Terrace, with a $50 refundable deposit.

Jardin Tan

Explore the vibrant, dynamic flavours of French-Indochina in a warm, welcoming space perfect for a bite with friends, a formal event or a lingering lunch. Jardin Tan represents the truest expression of the farm-to-table philisophy, celebrating the organic, bio-dynamic produce grown on-site within the Gardens. 

  • Open:  Monday - Sunday: 8am - 4pm

For all enquiries:

T: (03) 9021 2111
W: Jardin Tan

Wheelchairs are available from the Visitor Centre with a $50 refundable deposit.

Help us protect Melbourne Gardens

The gardens are for everyone to enjoy. All visitors and activities within the gardens are subject to and must comply with the Royal Botanic Gardens Regulations 2004. Breaches of the regulations may incur a fine. The following activities are not permitted in the gardens:

  • Bicycle or scooter riding
  • Damaging or removing plants
  • Ball games
  • Roller blading or skate boarding
  • Climbing trees or plants
  • Jogging
  • Commercial activities or functions unless a permit is granted

Under the Regulations, the scattering of ashes within Melbourne Gardens is strictly prohibited. Families may wish to remember their loved one with a plaque as part of the Seat Sponsorship Program. Please contact the Foundation team on (03) 9252 2303 for more details.


Please don’t feed the birds. Along with nearby parklands, Melbourne Gardens provides plenty of natural foods and habitat for these ‘wild’ animals. We ask visitors to respect their wild nature and help us to keep them healthy by not feeding or handling them. It is also an offence under the Royal Botanic Gardens Regulations 2004 to feed any animals in the Gardens including birds, reptiles, amphibians or fish.


Dogs are welcome at Melbourne Gardens but must be kept on a lead and supervised at all times. Dogs are not permitted in the following areas:

  • The Ian Potter Foundation Children’s Garden
  • Licensed cafes
  • Visitor Centre
  • Gift shop

Take care of yourself

Falling tree limbs

Royal Botanic Gardens Victoria regularly inspects and manages our trees to protect your health and safety. Despite these steps, trees may still unpredictably shed branches which may land well beyond the tree canopy spread.

When standing or sitting near trees, we ask that all visitors be aware of the unpredictable way in which branches may fall and land.


Swimming in or drinking from water features in the gardens is prohibited. Children must be supervised at all times.


Some fungi can be extremely poisonous and can be fatal to people and animals if ingested. Please do not gather or consume any mushrooms found in the gardens.


Disabled access

Melbourne Gardens provides wheelchair hire at the Visitor Centre and from the The Terrace cafe.

Wheelchairs are available 9am – 5pm daily.

For bookings:

T: +6 1 3 9252 2429

A $50 refundable cash deposit is required upon pick-up.

Walkers, motorised and manual wheelchairs are welcome on all guided tours. All areas of Melbourne Gardens are accessible by walker and wheelchair excluding the Melbourne Observatory buildings, which are historic buildings with narrow entrances. 

Motorised wheelchairs can access lawn areas but please take care after wet weather or watering.

Accessible car parking is available at several points around the Garden. Please view the Melbourne Map for exact locations.

The Melbourne Visitor Shuttle is wheelchair accessible and stops on Birdwood Avenue, near the Observatory Plaza (Stop 13).

The locations of accessible toilets are marked on the Melbourne Map.

If you are planning to bring in a group that has particular access requirements, or if you would like further information about accessibility at Melbourne Gardens, please contact our Visitor Centre: T: (03) 9252 2429.


Melbourne Gardens is a great place for picnics with the exception of areas marked private, garden beds, The Ian Potter Foundation Children's Garden, and areas that have been reserved for private functions. Barbecues are not permitted within the gardens. Free public barbeque facilities line the Yarra River along Alexandra Avenue.