Terms and Conditions

Minimum fee

A minimum charge of $196.00 (incl. GST) per class applies for each program.

Confirmed numbers

Confirmation of the number of students attending a program is required 24 hours prior to your visit. This is the minimum number for which charges will apply. A tax invoice, reflecting the confirmed number of students (or the actual number of students should the number increase) will be sent to you following your visit.

Payment

Payment of invoice is required within 14 days of the visit.

Alternatively, payment can be made on the day in cash or by school cheque or credit card.

Rescheduling Policy

If your school requests to reschedule a booking providing at least 24 hours notice, an administration fee will not be charged.

Cancellation Policy

If a program is cancelled by the RBG due to circumstances beyond our control (e.g. extreme weather conditions), the program may be rescheduled to a mutually agreeable date or a full refund will be issued.

If your school cancels a booking, providing at least 24 hours notice, an invoice for $40.00 to cover administration fees will be payable.

If your school cancels a booking within 24 hours of the visit, or for non-attendance, an invoice for the confirmed number of students will be payable.